Shipping & Delivery
Shipping & Delivery
We aim to send all orders the same or next working day. Orders placed on a Friday after 1pm will be sent on the following Monday. If you have an order that needs sending within a certain timeframe, please contact us at [email protected] and we will try to meet your requirements. We use Royal Mail for all our deliveries. The recorded delivery service we use only shows an update to the status of your parcel once it is delivered and signed for.
Jewellery is packaged in a Silver Bubble branded recyclable box. If you prefer, you can have your order shipped to a different address - perfect for sending presents!
All orders in the UK are dispatched by Royal Mail Recorded Delivery or Special Delivery. which both require a signature. Orders over £45 are eligible for free delivery and will be sent via Royal Mail First Class Recorded Delivery.
Royal Mail First Class Recorded, regardless of the number of items ordered, is £3.50 with FREE delivery on orders over £45. This Royal Mail service aims to deliver your item the next working day. If no one is in to sign for the package, a 'something for you' card is left, and the recipient can then choose to collect the item from their local delivery office or rearrange delivery to the same address.
Special Delivery is £6.50 and guarantees delivery the next day before 1pm once your order has been shipped by Silver Bubble (same day, or next working day if order received after 1pm). A signature will be required.
International Shipping outside the UK
Items sent via International Standard have a shipping charge of £4. The items are not tracked and do not require a signature upon delivery. The goods are therefore not insured and once shipped are no longer the responsibility of Silver Bubble.
If you would like to have your items insured and tracked, please select the International Signed & Tracked shipping option which has a shipping charge of £9. This means that your order will be either tracked or require a signature or both, depending on the country destination.
Please be aware, the recipient may then have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country the order is sent to and charged at the time of delivery.
Orders within Europe should take up to 5 working days for delivery and orders outside Europe have a delivery aim of 5-7 working days.