Shipping & Delivery
Christmas 2020 Shipping Dates
Royal Mail First Class Recorded: Sunday 20 December is the last day we recommend placing an order on the website in time for Christmas. Royal Mail state Monday 21 December as being the last recommended date for sending items via 1st Class Recorded Delivery in time for Christmas. Please remember someone has to be in to sign for the package at the specified delivery address.
Special Delivery: Tuesday 22 December is the last day we recommend placing an order on the website in time for Christmas. Royal Mail state Wednesday 23 December as being the last recommended date for sending items via Special Delivery. Please remember someone has to be in to sign for the package at the specified delivery address.
Our Promise during the Pandemic
You will no doubt be fully up to date with the current situation of Coronavirus and COVID-19, and Heidi and the team at Silver Bubble wish you the best of health during this time.
Please rest assured that our commitment to our lovely customers remains unchanged. We will operate as usual with our continued high standards, and providing a safe working environment for our staff.
If you have any concerns about your order, please contact us at [email protected] We use Royal Mail for all our deliveries, so if you need an update on their current status please check their website.
Shipping & Delivery
We aim to send all orders the same or next working day but this may not always be posible at the moment with the current situation. Orders placed on a Friday after 1pm will be sent on the following Monday. If you have an order that needs sending within a certain timeframe, please contact us at [email protected] or give us a call at 07815 162 894 and we will try to meet your requirements.
Jewellery is packaged in a Silver Bubble branded recyclable box. If you prefer, you can have your order shipped to a different address, with a gift message - perfect for sending presents!
All orders in the UK are dispatched by Royal Mail Recorded Delivery or Special Delivery. which both offer delivery tracking and require a signature. Orders over £45 are eligible for free delivery and will be sent via Royal Mail First Class Recorded Delivery.
Royal Mail First Class Recorded, regardless of the number of items ordered, is £2.50 with FREE delivery on orders over £45. This Royal Mail service aims to deliver your item the next working day. If no one is in to sign for the package, a 'something for you' card is left, and the recipient can then choose to collect the item from their local delivery office or rearrange delivery to the same address.
Special Delivery is £6.50 and guarantees delivery the next day before 1pm once your order has been shipped by Silver Bubble (same day, or next working day if order received after 3pm). A signature will be required.
International Shipping outside the UK
Items sent via International Standard have a shipping charge of £4. The items are not tracked and do not require a signature upon delivery. The goods are therefore not insured and once shipped are no longer the responsibility of Silver Bubble.
If you would like to have your items insured and tracked, please select the International Signed & Tracked shipping option which has a shipping charge of £9. This means that your order will be either tracked or require a signature or both, depending on the country destination.
Orders within Europe should take up to 3 working days for delivery and orders outside Europe have a delivery aim of 5-7 working days.